FAQ
How can we help you ?
Find the most frequently asked questions here.
📄 What do I receive after purchase?
You will receive a PDF training program instantly via Email or WhatsApp after payment confirmation.
⏱ How fast is delivery?
- 📄 Digital products: delivered instantly
- 📦 Physical printed programs (Morocco): 24–48 hours
🇲🇦 Do you deliver in Morocco?
Yes, we deliver printed programs and physical documents across Morocco.
🌍 Do you accept international orders?
Yes, international customers can pay via bank transfer (SWIFT/IBAN) and receive digital products instantly.
💳 What payment methods do you accept?
- Bank transfer (Morocco & international)
- Cash on delivery (Morocco, physical items only)
📱 How will I receive my order?
Digital products are sent via Email or WhatsApp after confirmation.
🔄 Can I request a refund?
Digital products are non-refundable once delivered. Physical items can only be returned if damaged or incorrect (within 48 hours).
📞 How can I contact you?
You can contact us anytime via Email or WhatsApp for support or questions.